The measurement tools in the Star Performance Process have been used by the business community to promote change and development and by the academic community to understand the causes and outcomes of behavior within organizations.

The list is comprised of books, articles, research reports, and dissertations that describe the reliability and validity of our products or ways in which our products have been utilized.

Copies of books and research reports may be obtained by contacting the publisher. Copies of articles may be obtained by contacting The UnCover Company
(phone: 1-800-787-7979 and 1-303-758-303; website: http://www.ingenta.com).
Copies of dissertations can be obtained by contacting UMI Dissertation Services
(phone: 1-800-521-0600)

Group Styles Inventory (GSI)
Cooke, R. A., & Szumal, J. L. (1994). The impact of group interaction styles on problem-solving effectiveness. Journal of Applied Behavioral Science, 30, 415-437.
Jeris, L. H. (1997). An empirical study of the relationship between team process interventions and double-loop learning. Ph.D. dissertation. DeKalb, IL: Northern Illinois University.
Szumal, J. L. (1995). An examination of the multiple-level effects of gender and race on group problem solving. Ph.D. dissertation. Chicago, IL: University of Illinois at Chicago.

Leadership/Impact (L/I)
Leslie, J. B., & Fleenor, J. W. (1998). Feedback to managers: A review and comparison of multi-rater instruments for management development (3rd ed.). Greensboro, NC: Center for Creative Leadership.

Life Styles Inventory (LSI)
Cooke, R. A., Lafferty, J. C., & Rousseau, D. M. (1987). Thinking and behavioral styles: Consistency between self-descriptions and descriptions by others. Educational and Psychological Measurement, 815-823.
Cooke, R. A., & Rousseau, D. M. (1983). The factor structure of Level 1: Life Styles Inventory. Educational and Psychological Measurement, 43, 449-457.
Cooke, R. A., & Rousseau, D. M. (1983). Relationship of life events and personal orientations to symptoms of strain. Journal of Applied Psychology, 68, 446-458.
Gratzinger, P. D., Warren, R. A., & Cooke, R. A. (1990). Psychological orientations and leadership: Thinking styles that differentiate between effective and ineffective managers. In Clark, K. E., & Clark, M. B. (Eds.), Measures of leadership. Greensboro, NC: Center for Creative Leadership.
Human Synergistics. (1986). Improving store management effectiveness. Atlanta, GA: Coca Cola Retailing Research Council.
Leslie, J. B., & Fleenor, J. W. (1998). Feedback to managers: A review and comparison of multi-rater instruments for management development (3rd ed.). Greensboro, NC: Center for Creative Leadership.
Masi, R. J., & Cooke, R. A. (In press). The impact of transformation and transactional leadership on subordinate motivation, empowering norms, and organizational productivity. International Journal of Organizational Analysis, 8.
Masi, R. J. (1993). Impact of the transformational leader style, empowering culture, and individual empowerment on productivity and commitment to quality: An empirical investigation of the behavioral aspects of these two outcomes. Ph.D. dissertation. Chicago, IL: University of Illinois at Chicago.

Organizational Culture Inventory (OCI)
Cocchiola, F. A. (1990). The impact of grade organization on the organizational culture of junior-senior and senior high schools. Ed.D. dissertation. NY: Fordham University.
Cooke, R. A., & Rousseau, D. M. (1988). Behavioral norms and expectations: A quantitative approach to the assessment of organizational culture. Group & Organization Studies, 13, 245-273.
Cooke, R. A., & Szumal, J. L. (1993). Measuring normative beliefs and shared behavioral expectations in organizations: The reliability and validity of the Organizational Culture Inventory. Psychological Reports, 72, 1299-1330.
Cooke, R. A., & Szumal, J. L. (In press). Using the Organizational Culture Inventory to understand the operating cultures of organizations. In Ashkanasy, N. M., Wilderom, C., & Peterson, M. F. (Eds.), Handbook of organizational culture and climate. Newbury Park, CA: Sage.
Davidhizar, R., & Bowen, M. (1991). Helping the new nurse adjust to the OR environment. Today's OR Nurse, 13, 18-21.
Gundry, L. (1987). Critical incidents in organizational cultures: The enculturation of newcomers in organizations. Ph.D. dissertation. Evanston, IL: Northwestern University.
Haber, S. D., O'Brien, J. N., Metlay, D. S., & Crouch, D. A. (1991). Influence of organizational factors in performance reliability. (Overview and detailed methodological development, Office of Nuclear Regulator Research, U.S. Nuclear Regulatory Commission). Upton, NY: Brookhaven National Laboratory.
Haber, S. D., & Shurberg, D. A. (1992). Organizational culture during the accident response process. In Knief, R. A. (Ed.), Topical meeting on risk management. La Grange Park, IL: American Nuclear Society, pp. 152-156.
Human Synergistics. (1986). Improving store management effectiveness. Atlanta, GA: Coca-Cola Retailers' Research Council.
Jablonski, J. R. (1990). Implementing total quality management: Competing in the 1990's. Albuquerque, NM: Technical Management Consortium.
Keenan, G. M. (1994). Nurse management of conflicts with physicians in emergency rooms. Ph.D. dissertation. Chicago, IL: University of Illinois at Chicago.
Klein, A. S., Masi, R. J., and Weidner, C. K. (1995). Organizational culture, distribution and amount of control, and perceptions of quality. Group & Organization Management, 20, 122-148.
Klein, M. I. (1992). Corporate culture and store performance: Differences among high performance and low performance stores. Ph.D. dissertation. Philadelphia: Temple University.
Klein, R. L., Bigley, G. A., & Roberts, K. H. (1995). Organizational culture in high reliability organizations: An extension. Human Relations, 48, 771-793.
Kosmoski-Goepfert, K. (1994). Effects of registered nurses' work design on hospital unit culture, quality, and cost of patient care. Ph.D. dissertation. Chicago, IL: University of Illinois at Chicago.
Lahiry, S. (1994). Building commitment through organizational culture. Training and Development Journal, 48 (4), 50-52.
McDaniels, C. (1995). Organizational culture and ethics work satisfaction. Journal of Nursing Administration, 25, 15-21.
Rousseau, D. M. (1990). Normative beliefs in fund-raising organizations: Linking culture to organizational performance and individual responses. Group & Organization Studies, 15, 448-460.
Shortell, S. M., and Associates. (1994). The performance of intensive care units: Does good management make a difference? Medical Care, 32, 508-525.
Slowinski, G. (1992). Why corporate cultures are critical to success in strategic alliances: The human touch in successful strategic alliances. Mergers & Acquisitions, 27, 44-47.
Thomas, C., Ward, M., Chorba, C., & Kumiega, A. (1990). Measuring and interpreting organizational culture. Journal of Nursing Administration, 20, 17-24.
Thornbury, J. F. (1994). The relationship between behavioral norms, organizational culture, and the ability to assimilate change. London: KPMG Management Consulting.
van der Velde, M., & Class, M. D. (1995). The relationship of role conflict and ambiguity to organizational culture. In Sauter & Murphy (Eds.), Organizational risk factors for job stress. Washington, DC: American Psychological Association.
Xenikou, A., & Furnham, A. (1996). A correlational and factor analytic study of four questionnaire measures of organizational culture. Human Relations, 49, 349-371.
Zimmerman, J. E., and Associates. (1994). Improving intensive care units: Observations based on organizational case studies in nine intensive care units. Critical Care Medicine, 10, 1443-1451.

Organizational Effectiveness Inventory (OEI)
Cooke, R. A., & Szumal, J. L. (in press). Using the Organizational Culture Inventory to understand the operating cultures of organizations. In Ashkanasy, N. M., Wilderom, C., & Peterson, M. F. (Eds.), Handbook of organizational culture and climate. Newbury Park, CA: Sage.

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