Michelle L. Collins, Ph.D.
Michelle
provides a variety of professional services related to management assessments
and development. She designs and delivers assessments, including assessment
centers, for selection, promotion, and development. She delivers leadership
development and coaching programs. She frequently partners with internal
HR consultants to provide technical guidance on various assessment and
employee development projects. Michelle's clients include American Airlines,
Sabre, and Texas Instruments.
Prior to starting her consulting practice, Michelle served as Director of Executive Development at a large financial services company. There she managed the annual succession planning process and coordinated internal and external development programs for 250 senior executives. Internally, Michelle consulted on employee selection and development projects with American Airlines where she also coordinated various employee research projects. She worked at an organizational psychology consulting firm, Personnel Decisions International (PDI), where she conducted management assessments and coaching. During her graduate training, Michelle worked in city government and taught at the university level. In her city government position, she designed and validated written tests and assessment center exercises for police, fire, and other municipal positions.
Michelle holds an M.S. and Ph.D. in Industrial/Organizational Psychology from Tulane University and a B.S. in Psychology from Howard University. She is Program Chair for the International Personnel Management Assessment Council's 2002 conference. She has presented several papers and workshops both in academic and business settings and co-authored a publication on police education and training in a human resources journal, Public Personnel Management. Michelle has completed the Center for Creative Leadership's Tools for Developing Successful Executives. Her book, The Thin Book of 360 Feedback: A Manager's Guide, is designed as a guidebook for managers to accompany any 360 or multi-rater process.